Frequently asked questions

BeanDish is the back office for small and medium businesses that buy, stock and sell: inventory, orders, purchasing, online payments and real double-entry accounting in one system. Every receipt, shipment, invoice and payment posts to the same ledger, so inventory, orders and the books never disagree.

No, but Starter comes with a free 14-day trial, no card required. Every plan includes every module; tiers differ in users, companies, online stores, warehouses, automation and analytics. App access opens once your trial or subscription is active.

Pick a plan on the pricing page, create your account and verify your e-mail. When you sign in, we send you straight to secure checkout (handled by Lemon Squeezy) for the plan you chose. Use your account e-mail at checkout so the subscription attaches to the right account automatically.

Yes. You can switch between Starter, Growth and Enterprise, or between monthly and yearly billing, from your billing portal. Your data and history carry over untouched when you change tiers.

Each plan includes a set number of users: 2 on Starter, 10 on Growth, 100 on Enterprise. Add more in packs of 5 from your account page, on any plan; a Growth account can also add an extra company, online store or warehouse there. An organization admin adds members inside the app; each member signs in with their own account — no shared passwords, and no separate subscription for members.

Yes. Online invoice payments, the customer portal, autopay and supplier payouts run on your own Stripe account, connected from Settings. Stripe bills you its fees directly and BeanDish never holds the money.

Shopify today: orders come in as sales orders, stock levels and tracking numbers go back. WooCommerce and a storefront API for your own site are next.

Two ways, and an admin chooses between them under Settings › AI. On a key you bring: Anthropic, OpenAI, Google or xAI, and the provider bills you directly. Or on BeanDish AI, with no key of your own: it runs every feature on Claude Haiku 4.5 and is paid for with credit packs. Under BeanDish AI, what your company sends to an AI feature is processed by Anthropic, under BeanDish's account. Anthropic's commercial terms say how that data is handled. AI is off until you switch it on, and nothing an agent or Bill capture produces posts to the books by itself.

Yes. Cancel from your billing portal whenever you like. You keep access until the end of the period you already paid for, and your data remains available if you come back.